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  Monday,
January 5, 2009

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Are You Hiring the Right Employees? 

  Acheivement-Based Interviewing and Evidence Based Selection 

Tough times require tough-minded, top-talented,willing-to-go-the-extra-mile people who will do everything they can to keep your customers happy.

Do you know how to hire them?

More Info on Acheivement-Based Interviewing and Evidence Based SelectionAcheivement-Based Interviewing and Evidence Based Selection

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JoAnna's Blog

JoAnna Brandi Blogs...

A Gold Medal for FUN
9/9/2008
It all started as a crazy idea. From an intern nonetheless. While the “real” Olympics were taking place in…

Doing More With Less
9/4/2008
I’m an “expert” columnist for Customer Advantage Newsletter and ever few weeks or months they send me questions which…

Erosion
8/21/2008
As soon as the rain from Tropical Storm Fay passed yesterday I rushed down to the beach. I had…

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